We are pleased to announce our latest speakers for the 2017 TAPS Regional Conference in Houston, TX:
Speaking on the topic “Connections in Care: Cultural Awareness”: This session will cover helpful techniques for a care staff to use in providing sensitive, informed and culturally competent-care, a critical skill needed when dealing with all the diverse people in our society who deserve access to quality care. Learner will learn a model of cultural competence that can guide them to their own self-examination of one’s own cultural background, to seeking knowledge about other cultures that would help them in performing a culturally-based physical assessment and relaxing face-to-face interaction with patients from diverse backgrounds.
Jo-Anne Senneff, MSN, RN, CCRN-K
Nursing Program Leader
Coordinator/Lead Facilitator of the Nurse Residency Program
The Center for Professional Excellence
Houston Methodist Hospital
Faith Robin, M.Ed., LPC, SCC
Human Resources-Talent and Organizational Development
University of Texas Medical Branch-Galveston
Speaking on the topic “Connections in Care: Conflict Resolution”: This session will cover a discussion on what conflict is. Conflict myths will be identified. All attendees will have the opportunity to participate in table talk and case studies. The take-away for all will be resolution techniques and tips that can be applied to daily practice.
Jamie Hogge, MPA
Baptist Hospitals of Southeast Texas
Speaking on the topic “Connection in Care: Technology”: This session will cover the challenges we face with Social Media and how we respond to comments posted about our facilities. There will be personal examples shared (because actual stories are extremely beneficial since we can all relate to them). Attendees will be encouraged to talk about some of the Social Media issues they have addressed, and there will be discussion about how we all feel these comments should be handled per CMS grievance guidelines.
Jamie Hogge Bio:
Jamie Hogge has worked for Baptist Hospitals of Southeast Texas as Patient Advocate for 12 years. She is the only Patient Advocate for this 483 bed system – working with an acute care hospital, a psychiatric hospital serving both in-patient and out-patient populations, a 3-campus regional cancer center, and an out-patient imaging and infusion clinic.
She has worked within the Juvenile Justice System and currently owns a special events management business, specializing in charity fund-raising. Advocacy is very important to Jamie and she has served for 14 years as a Court Appointed Special Advocate, appointed by Family Court Judges to work with abused children who have been removed from their homes and placed in the foster care system.
In 2012 Jamie was named Employee of the Year for Baptist Hospitals of Southeast Texas.
In 2013 Jamie received the TAPS AnnaMary Lindsey Award.
In 2014 she was named CASA Volunteer of the Year.
Jamie has been a member of TAPS for 12 years and served as an active member of the TAPS Board for 5 years.