Bio: Candace Nevins has successfully collaborated with an array of health care professionals to support and enhance the patient care experience since 2010.
Currently in the role of Sr. Patient Liaison at Houston Methodist Hospital in the Texas Medical Center, her goal is to deliver exceptional personalized service to patients and guests while facilitating resolution to any obstacles they may encounter. This is accomplished via partnerships with physicians, nurses, care assistants, therapists, social workers, case managers, spiritual care staff, unit administrative assistants, hospital executive leadership and Houston Methodist’s Guest Relations Administration colleagues.
A member of TAPS since 2014, she is now serving a first term on the Board of Directors. She is inspired by the wealth of knowledge and experience that has been imparted through this organization, as well as the profound developmental influence TAPS has had on patient advocacy professionals since its inception. Candace is excited for the extension of the TAPS 2017 membership to include all healthcare providers who desire to positively impact the patient experience.
Finally, Candace seeks to continue to bring in-depth learnings and professional growth opportunities to all TAPS participants via exciting and dynamic Regional and Annual Conference meetings. She is honored to serve this outstanding organization and looks forward to what the future holds.