2009 Regional Meetings - Info coming soon. Contact Carlos Castaneda if you are interested in helping as a regional liaison in your area. carlos.castaneda@uhssa.com
For more information on how you can
be involved as a TAPS Regional Liaison
or TAPS Regional Sponsor, please email
Carlos Castaneda.
2008 REGIONAL
MEETINGS
Info to be posted soon
2007 REGIONAL
MEETINGS
Texas Gulf Coast Region
Where: Houston
When: February 23, 2007
Sponsor: MasterWord Services
Topic: “Working With Individuals of
Limited English Proficiency”
Presenter: Jorge Ungo-Project Manager
of Interpretation Division of MasterWord
Services
TAPS Regional Liaison(s): Charmaine
Bailey (UT MD Anderson Cancer Center)
Texas Prairies & Lakes Region
Where: Dallas
When: April 27, 2007
Sponsor: MasterWord Services
Topic: “Working With Individuals of
Limited English Proficiency”
Presenter: Jorge Ungo-Project Manager
of Interpretation Division of MasterWord
Services
Topic: “Jose King Project”
Presenter: Nancy Phillips, Director
of Outcomes Manager & Education
(Arlington Memorial Hospital)
Topic: “Communication Tips for Unexpected
Outcomes”
Presenter: Seana George, Manager of
Patient Advocacy (Arlington Memorial
Hospital)
TAPS Regional Liaison(s): Rafael Zambrana
(Baylor University Medical Center)
& Seana George (Arlington Memorial
Hospital-Arlington)
Texas Panhandle Plains Region
Where: Lubbock
When: June 1, 2007
Sponsor: rL Solutions
Topic: “It Is All In the Way You Wear
Your Hat”
Presenter: Sharon Ivory- Senior Vice
President of Covenant Health System
Topic: “Giving People News They Can
Use”
Presenter: Lisa Reynolds-System Director
of Patient Relations at Christus Health
Topic: “HCHAPS, CMS and Other Fun
Regulations- Are You Ready?” (Open
Forum)
Presenter: Michelle Bright, Director
of Education at Covenant Health System
TAPS Regional Liaison(s): Gail Spivey
(Covenant Health System-Lubbock)
Texas Hill Country Region
Where: Austin
When: June 15, 2007
Sponsor: Prognosis Solutions
Topic: “Improving Relations Between
Patient Advocates and Physicians”
Presenter: John C. Joe, MD, MPH Chief
Medical Officer- Prognosis Solutions,
Inc.
Topic: “Patient Advocate Risk Management
Issues: Can You Be An Advocate and
Give an Apology?”
Presenter: Melanie Pita, JD- Business
Developer Manager with Keasis Record
Services
TAPS Regional Liaison(s): Charlotte
Croft (Seton Healthcare Network-Austin)
and Angelica Aguilar (Baylor University
Medical Center-Dallas)
Texas Gulf Coast Region
Where: Corpus Christi
When: June 22, 2007
Sponsor: NRC+Picker
Topic: “Defining the Patient Experience”
Presenter: Cara Hull
Topic: “I Am Too Young To Feel This
Old”
Presenter: Sue Fiedler
TAPS Regional Liaison(s): Robin Smith
(Driscoll Children’s Hospital-Corpus
Christi)
2006 REGIONAL MEETINGS
Texas Prairies & Lakes Region
Where: Dallas
When: November 20, 2006
Sponsor: NRC+Picker
Topic: “HCAHPS: Quality Initiative
Focus On Improving and Measuring Patient
Satisfaction”
Presenter: Melissa Woken, Manager
of NRC+Picker
TAPS Regional Liaison(s): Rafael Zambrana
(Baylor University Medical Center)
& Seana George (Arlington Memorial
Hospital-Arlington)
South Texas Plains Region
Where: San Antonio
When: December 1, 2006
Sponsor: rL Solutions
Topic: “Giving People News They Can
Use”
Presenter: Lisa Reynolds-System Director
of Patient Relations (CHRISTUS Health)
Topic: “Put On Your HCHAPS: Getting
Ready For a New Type of Reporting”
Presenter: Jodi Cunningham, PressGaney
TAPS Regional Liaison(s): Linda Price
(CHRISTUS Health-San Antonio) &
Olivia Ramirez (CHRISTUS Health-San
Antonio)
TOP
|
