2006 2007 2008 2009


2009 Regional Meetings - Info coming soon. Contact Carlos Castaneda if you are interested in helping as a regional liaison in your area. carlos.castaneda@uhssa.com

San Antonio

C. Lopez

Baptist Medical Center

February 20

 

Houston

G. DeLeon

MD Anderson

April 15

Details

Dallas

S. George

Texas Health Arlington Memorial

April 17

Details

Lubbock

J. Bowers

Texas Tech University Health Science Center

June 5

Details

El Paso

G. DeLeon

University Medical Center

Aug. 28

Details

 

For more information on how you can be involved as a TAPS Regional Liaison or TAPS Regional Sponsor, please email Carlos Castaneda.

2008 REGIONAL MEETINGS

Info to be posted soon

2007 REGIONAL MEETINGS

Texas Gulf Coast Region
Where: Houston
When: February 23, 2007
Sponsor: MasterWord Services
Topic: “Working With Individuals of Limited English Proficiency”
Presenter: Jorge Ungo-Project Manager of Interpretation Division of MasterWord Services
TAPS Regional Liaison(s): Charmaine Bailey (UT MD Anderson Cancer Center)

Texas Prairies & Lakes Region
Where: Dallas
When: April 27, 2007
Sponsor: MasterWord Services
Topic: “Working With Individuals of Limited English Proficiency”
Presenter: Jorge Ungo-Project Manager of Interpretation Division of MasterWord Services
Topic: “Jose King Project”
Presenter: Nancy Phillips, Director of Outcomes Manager & Education (Arlington Memorial Hospital)
Topic: “Communication Tips for Unexpected Outcomes”
Presenter: Seana George, Manager of Patient Advocacy (Arlington Memorial Hospital)
TAPS Regional Liaison(s): Rafael Zambrana (Baylor University Medical Center) & Seana George (Arlington Memorial Hospital-Arlington)

Texas Panhandle Plains Region
Where: Lubbock
When: June 1, 2007
Sponsor: rL Solutions
Topic: “It Is All In the Way You Wear Your Hat”
Presenter: Sharon Ivory- Senior Vice President of Covenant Health System
Topic: “Giving People News They Can Use”
Presenter: Lisa Reynolds-System Director of Patient Relations at Christus Health
Topic: “HCHAPS, CMS and Other Fun Regulations- Are You Ready?” (Open Forum)
Presenter: Michelle Bright, Director of Education at Covenant Health System
TAPS Regional Liaison(s): Gail Spivey (Covenant Health System-Lubbock)

Texas Hill Country Region
Where: Austin
When: June 15, 2007
Sponsor: Prognosis Solutions
Topic: “Improving Relations Between Patient Advocates and Physicians”
Presenter: John C. Joe, MD, MPH Chief Medical Officer- Prognosis Solutions, Inc.
Topic: “Patient Advocate Risk Management Issues: Can You Be An Advocate and Give an Apology?”
Presenter: Melanie Pita, JD- Business Developer Manager with Keasis Record Services
TAPS Regional Liaison(s): Charlotte Croft (Seton Healthcare Network-Austin) and Angelica Aguilar (Baylor University Medical Center-Dallas)

Texas Gulf Coast Region
Where: Corpus Christi
When: June 22, 2007
Sponsor: NRC+Picker
Topic: “Defining the Patient Experience”
Presenter: Cara Hull
Topic: “I Am Too Young To Feel This Old”
Presenter: Sue Fiedler
TAPS Regional Liaison(s): Robin Smith (Driscoll Children’s Hospital-Corpus Christi)

2006 REGIONAL MEETINGS

Texas Prairies & Lakes Region
Where: Dallas
When: November 20, 2006
Sponsor: NRC+Picker
Topic: “HCAHPS: Quality Initiative Focus On Improving and Measuring Patient Satisfaction”
Presenter: Melissa Woken, Manager of NRC+Picker
TAPS Regional Liaison(s): Rafael Zambrana (Baylor University Medical Center) & Seana George (Arlington Memorial Hospital-Arlington)

South Texas Plains Region
Where: San Antonio
When: December 1, 2006
Sponsor: rL Solutions
Topic: “Giving People News They Can Use”
Presenter: Lisa Reynolds-System Director of Patient Relations (CHRISTUS Health)
Topic: “Put On Your HCHAPS: Getting Ready For a New Type of Reporting”
Presenter: Jodi Cunningham, PressGaney
TAPS Regional Liaison(s): Linda Price (CHRISTUS Health-San Antonio) & Olivia Ramirez (CHRISTUS Health-San Antonio)

 

 

TOP


 

2008 Annual Conference Material

2007 Annual Conference (Download all conference materials, presentations, and handouts by going to the members only section.)

2006 Annual Conference

2005 Annual Conference

 
1

1Conference Home Page

1Community Forum (Members Only)

1Membership Information

1Signup for our Newsletter


 
sponsors
 

Thanks to our 2008 Sponsors

Partner
Master Word Services

Patron
Language Line

Benefactor
rL Solutions

To sign up for next year's conference, please contact Erin Bibb at ebibb@taps-online.org OR download our 2009 Sponsorship Form.

For 2009, we already have commitments from:

MasterWord Services
Pacific Interpreters
rL Solutions
SpectraCorp
SMU's Department of Dispute Resolution and Conflict Management


 
 

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