Regional Event
Friday, February 19
8:00 AM - 2:00 PM
PRESENTATIONS The Role of the Patient Advocate in Patient Safety Director of Risk Management and Patient Advocacy, Baptist Health System
Patient Relations 101 - The Basic Tools Carlos Castaneda, BS, CPHQ, Dir. Of Patient Relations, University Health System
Update on Certification of Healthcare Interpreters and Translators Mary Esther Diaz and Jorge U. Ungo, Secretary and President of the Texas Association of Healthcare Interpreters and Translators
It's All About Communications Erik Frederick, Director of Operations, Baptist Health
LOCATION Baptist School of Health Professions 8400 Datapoint Conference Center Room 012 San Antonio, Texas 78229-3234 (210) 297-9636
REGISTRATION INFORMATION The Event is FREE, but please register so that we have enough food and beverages.
FOOD Lunch will be provided for free by our sponsor rL Solution. Please register so that we can plan accordingly.
PARKING Free parking
OTHER INFORMATION Contact Info: Carmen Dozal, BS, Patient Advocacy Coordinator at Baptist Health System (210) 297-8264.
*Bring your business cards for door prize entries and networking
SPONSOR Dave Swanson with rL Solutions...Thanks Dave. We can always count on you.

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